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Frequently asked questions

Everything you need to know about MTN Profile. Can't find what you're looking for? Get in touch.

What is MTN Profile?

MTN Profile is the easiet way to share your backcountry credentials with potential activity partners and avoid the awkward trailhead conversations.

Is MTN Profile free?

Yes. Creating and sharing your backcountry profile is completely free.

Is my data private?

Your email address is private and never shared on your profile. Everything else you add to your profile will be visible to anyone who visits your profile once it's been published. You can unpublish your profile at any time.

Is profile information verified for accuracy?

No. Profile information is self-reported by each user and is not independently verified. While many people provide accurate details about their experience, training, and equipment, it’s important to remember that the platform does not confirm certifications, skills, avalanche education, or backcountry history.

How do I create a profile?

Sign up with your email, then walk through our guided wizard. You’ll fill in your backcountry experience, activity types, certifications, and touring preferences. You can save and return at any time.

Can I edit my profile later?

Your profile is a living document. Click the EDIT PROFILE button at any time as you gain new experience, earn certifications, or change your touring preferences and goals.

Can I request more certifications/skills/gear be added to the list?

Of course. Let us know what you want to see added.

What activities are supported?

Skiing, splitboarding, hiking, and trail running to start. It's mostly geared towards skiing and splitboarding at the moment, but we'd love feeback on how to make it better for other activities.

How do I delete my account?

You can delete your account from your dashboard settings, or contact us from your account email address and we’ll handle it. All your data will be permanently removed within 30 days.

STILL HAVE QUESTIONS OR FEEDBACK?

We're happy to help. Reach out and we'll get back to you as soon as we can.